SurfRank is an AI visibility platform that helps businesses understand and improve how they appear inside AI-generated answers across major models and agents.
Find answers to common questions about SurfRank
SurfRank is an AI visibility platform that helps businesses understand and improve how they appear inside AI-generated answers across major models and agents.
SurfRank measures your presence across the AI ecosystem, shows where you rank in AI answers, and gives you clear actions to increase visibility.
SurfRank is built for businesses, founders, marketers, and agencies that want to stay visible as discovery shifts from search to AI.
More people are discovering products through AI instead of search. If AI doesn't mention your brand, you become invisible to future customers.
SEO tools track search rankings. SurfRank tracks how AI models talk about your brand and whether you're recommended in AI answers.
AI visibility is how often and how strongly your brand appears inside AI-generated responses across models like ChatGPT, Gemini, and Claude.
The SurfRank Visibility Score™ is a proprietary metric that measures your presence across the AI ecosystem in a single unified score.
It combines multi-model analysis, brand mentions, authority signals, and cross-engine consistency into a unified score.
AI visibility goes beyond SEO. It includes model training signals, brand authority, structured data, and content patterns that influence AI responses.
Not entirely, but AI is rapidly becoming a primary discovery layer. SurfRank helps businesses prepare for that shift.
SurfRank runs structured queries across multiple AI models and analyzes how your brand appears in generated answers.
SurfRank supports major global AI platforms including ChatGPT, Gemini, Claude, Perplexity, and more depending on your plan.
Initial insights are generated within minutes, with deeper analysis building over time as models are continuously evaluated.
No. SurfRank is designed for non-technical users and provides clear insights and actions without requiring AI expertise.
Visibility insights are refreshed continuously as AI models evolve and new responses are analyzed.
Yes. SurfRank shows how competitors appear in AI answers and compares their visibility against yours.
Yes. You'll see the content and authority factors contributing to their stronger AI presence.
SurfRank tracks prompts and real-world queries that influence how AI models generate answers.
Yes. Higher plans allow custom keyword and topic tracking.
Yes. SurfRank provides clear, prioritized steps to improve your AI visibility.
Absolutely. Startups can gain early AI visibility advantages and compete with larger brands.
Yes. Agencies can use SurfRank to monitor and improve AI visibility for clients.
Yes. AI discovery is increasingly influencing product recommendations and purchasing decisions.
Yes. AI is becoming a major channel for software discovery and evaluation.
Yes. Founders and creators can use SurfRank to monitor how AI represents their name and expertise.
Many users start seeing improvements within weeks as content and authority signals are optimized.
Growth and higher plans include AI-guided content recommendations and generation features.
Higher tiers include automation tools that help continuously improve your visibility.
Yes. SurfRank focuses on cross-model signals that influence multiple AI platforms.
Yes. SurfRank evolves as AI models evolve, helping you stay visible as the ecosystem changes.
Yes. SurfRank is offered as a monthly or annual subscription.
Plans scale based on AI ecosystem coverage, depth of insights, and automation capabilities.
Yes. You can upgrade at any time as your needs grow.
Yes. SurfRank offers custom enterprise solutions with advanced integrations and support.
Free trials and pilots may be available depending on region and promotions.
No. SurfRank analyzes publicly available signals and does not access private company data unless explicitly provided.
Yes. SurfRank follows modern security practices to ensure data protection.
Prompts are handled securely and used only to generate insights within your account.
SurfRank is designed with global compliance in mind and continues to evolve its data practices.
No. SurfRank is fully cloud-based and accessible via your browser.
API access may be available for enterprise customers.
Integrations are expanding over time, especially for enterprise users.
Yes. SurfRank offers enterprise-grade visibility analysis and custom deployments.
Yes. SurfRank supports multi-market visibility tracking across regions.
Enterprise customers may receive priority onboarding and support.
SEO tools don't measure how AI models represent your brand. SurfRank focuses specifically on AI-driven discovery.
AI discovery is evolving rapidly. Early adopters of AI visibility gain a long-term advantage as AI becomes a primary interface for discovery.
Yes. SurfRank only requests read-only access to your GA4 data — we cannot modify your Analytics settings, properties, or any data. Your OAuth refresh token is encrypted with AES-256-GCM encryption before storage. You can revoke access at any time by disconnecting in SurfRank or removing the app at myaccount.google.com/permissions.
SurfRank's Google Analytics integration is currently going through Google's OAuth verification process. During this period, Google displays an "unverified app" warning. This is a standard part of Google's review process for new integrations and does not affect security or functionality. You can safely proceed by clicking "Advanced" and then "Go to SurfRank". Once verification is complete, this warning will no longer appear.
SurfRank works exclusively with Google Analytics 4 (GA4). The older Universal Analytics (UA) is not supported as Google has sunset it. If you're unsure which version you have, check your Analytics property — GA4 properties have IDs that start with a number (e.g., 123456789), while UA properties start with "UA-".
There are a few possible reasons. First, GA4 data can be delayed up to 24-48 hours, so check back later if you just connected. Second, your website may not yet be receiving traffic from AI platforms — this is common for newer or niche websites. Third, make sure your GA4 tracking code is properly installed on your site and that the correct property is selected in SurfRank. Finally, some AI traffic may not be detectable if visitors copy-paste URLs rather than clicking links directly.
Each website in SurfRank can be linked to one GA4 property at a time. If you need to switch properties, disconnect the current one from the Website Data tab and connect the new property. If you have multiple websites in SurfRank, each can be connected to a different GA4 property.
No. SurfRank never sees or stores your Google password. We use Google's official OAuth 2.0 flow, which means you sign in directly with Google. SurfRank only receives a secure access token that grants read-only access to your Analytics data. This token can be revoked at any time.